SBD INTERNATIONAL SCHOOL

REFUND POLICY





Refunds and Cancellations Policy


We are using Razorpay (razorpay.com) to raise funds for our program. As per the refund policy of Razorpay (https://razorpay.com/docs/payment-gateway/refunds/), if the contributor opts to avail refund, the amount will be reversed to the original payment method used in making the payment. For example, if a credit card was used to make the payment, the refund will be pushed to the same credit card. Razorpay does not charge any processing fee

for refund. However, the transaction fee and GST levied by Razorpay at the time of payment capture will not be reversed to your account.

Depending on the bank's processing time, it can take 5-7 business days for the refunds to reflect in the customer's bank account or card balance.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

● Gift cards

● Downloadable software products

● Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery


Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [sbd.rec@gmail.com or admission.sbdisbdk@gmail.com ].

Sale items (if applicable)


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sbd.rec@gmail.com or admission.sbdisbdk@gmail.com and send your item to

Gifts


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping


To return your product, you should mail your product to:Gopabandhupur,Gelpur,Bhadrak,ODISHA, Pin-756181

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Cancellation Policy


The Cancellation policy of SBD International School , Bhadrak is as follows:

1. There is no cancellation of orders placed on products like E-Books, PDFs, audio-visual material, etc. if purchased under Instant Electronic Delivery / Instant Downloads. No refund is made for such purchases.

2. No cancellations are entertained for those products that the SBD International School marketing team has advertised on special occasions like Sale, discount or any such offers etc. These are limited occasion offers and therefore cancellations are not possible